Authenticator app

If you do not have an Authenticator app on your phone, install your preferred Authenticator app, such as the
Microsoft®
  Authenticator, as shown below:
  1. Select the
    FactoryTalk Remote Access
     tile.
  2. When the
    Secure Your account window
     opens, open the Authenticator app installed on your phone, select (
    +
    ) to add a new account and scan the QR code.
  3. Enter the one-time passcode displayed in the Authenticator app on the
    Secure Your account window
    .
  4. Select
    Copy code
     and paste the passcode in a secure location.
    IMPORTANT:
    If you need to reset your account or move the Authentication application to another device, you will prompted to provide this recovery passcode. Ensure to save this passcode in a secure location.
    If you get a new mobile phone and need to configure your MyRockwellAutomation account login on it, through the Authenticator application, you will need to go over the multi-factor authentication (MFA) procedure again.
    If you lose your passcode, contact the Rockwell Automation Technical Support from the FactoryTalk Hub and select
    Help
    Contact Support
     to open a chat window.
  5. Select
    I have safely recorded this code
     and select
    Continue
    .
    FactoryTalk Remote Access opens.
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