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ThinManager Configuration and Troubleshooting

  • Course Number: VIS230-EL
  • Type: e-Learning
  • Technology: Information Software Courses
  • Category: Maintain Troubleshoot
  • Duration: 7 hours
E-Learning Course Catalog

Overview

This course is designed to provide basic knowledge to control, deploy, and manage terminal hardware and software in an industrial environment. This course also covers how to troubleshoot and resolve common issues on a ThinManager® system. After completing this course, you will be able to complete the following tasks:

  • Deploy and configure servers and hardware for a ThinManager system
  • Manage and configure content delivered to terminals, users, and locations
  • Troubleshoot ThinManager network and software issues
  • Troubleshoot ThinManager terminal and Remote Desktop Services issues

Prerequisites

None

Who Should Attend

Individuals who need to deploy and troubleshoot a ThinManager system should attend this course.

Objectives

  •  Installing and Configuring Remote Desktop Services and ThinManager Software 
  • Creating and Configuring ThinManager Display Servers, Display Clients, and Terminals
  • Configuring MultiMonitor™, Session Scaling, and Tiling Terminal Options
  • Configuring Module Terminal Options
  • Configuring Terminal Groups, Overrides, Schedules, and Mouse Button Mapping Terminal Options
  • Configuring ThinManager Virtual Screen and Container Display Clients
  • Configuring Relevance® User and Location Services 
  • Configuring ThinManager Redundancy and Firewall Settings
  • Configuring SmartSession™ Functionality
  • Configuring ThinManager Security, Language Support, and TermMon ActiveX® Control
  • Troubleshooting Terminal Boot Issues and Network Connections with Wireshark® Software
  • Troubleshooting ThinManager Software Issues
  • Troubleshooting ThinManager Terminal and Remote Desktop Services Issues

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