Rockwell Automation, Inc. (NYSE: ROK), the world’s largest company dedicated to industrial automation and digital transformation, today announced that its CMMS software (Fiix) has been named a Leader in the IDC MarketScape: Worldwide SaaS CMMS Application 2024 Vendor Assessment. The company was recognized for strengths in customer service, reporting and analytics, and advanced AI capabilities.
According to the report’s recommendations, businesses should: “Consider Rockwell Automation (Fiix) when you are a medium-sized or large enterprise, regardless of vertical. You are likely looking for a scalable CMMS with strong analytic capabilities and applied artificial intelligence supported by a highly integrable platform.”
This IDC MarketScape study evaluates 13 Computerized Maintenance Management System (CMMS) vendors and discusses what criteria are most important for companies to consider when selecting a CMMS application.
"Because a CMMS software deployment can become a long-term relationship, it's about more than just base price and performance," says Brian O'Rourke, research manager, Enterprise Asset Management and Smart Facilities at IDC. "Make sure the CMMS solution that you choose matches your needs in terms of customer engagement, reporting and analytics capability, ecosystem approach, and product vision. A good fit with the vendor will ultimately generate more value than a good price."
"Having 400 years of combined maintenance experience on staff allows us to help customers take full advantage of our industry-leading solutions," said Ryan Brodie, vice president, professional services, Fiix by Rockwell Automation. “Our teams deeply understand that we’re not just helping increase operational efficiency, predictability, and reliability; we're often improving the quality of life for the hard-working professionals and teams we support.”
Fiix by Rockwell Automation has been a major player in CMMS software since 2008 and continues to innovate with AI-powered analytics and solutions for true predictive maintenance, prescriptive maintenance, and a maintenance copilot. In 2020, Rockwell Automation acquired Fiix CMMS as part of their software strategy, helping customers maximize the value of their production assets, systems, plants, and processes.
Download the IDC MarketScape 2024 excerpt to get valuable advice on choosing a CMMS, plus an objective third-party assessment of Rockwell Automation (Fiix).
Source: IDC MarketScape: Worldwide SaaS Computerized Maintenance Management System Application 2024 Vendor Assessment, IDC #US51359024e, August 2024.
