Extractor not working as expected or failing

Extractor not working as expected or failing

SCENARIO 8: Extractor not working as expected or failing.
Description
: Old extractors configured before the 1.1.0 release, not working as expected or failing with error - 'Client has not been granted scopes: IDENTITY'.
Cause
: The IDENTITY scope was removed from the Auth0 token as a part of the 1.2.0 release as this scope is not required. It won’t affect the extractors registered after the FT DataMosaix 1.1.0 release.
Solution
: This issue can be fixed for the impacted extractors by making a slight modification in the config.yml file. Follow the instructions:
  1. Stop the running extractor.
  2. Open the config.yml file for the impacted extractor.
  3. Under the ‘
    # Information about CDF project
    ’ section, find the
    scopes
    subsection.
    For the impacted extractors, there should be 2 values present under the scopes like below.
    scopes:
       
    - user_impersonation
       
    - IDENTITY
  4. Remove the
    IDENTITY
    value from the scopes.
    Once you remove the
    IDENTITY
    value,
    the
    scopes
    section should look like:
    scopes:
       
    - user_impersonation
  5. Save the config.yml file.
    After saving the file, you can run the extractor and it should work as expected.
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