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Frequently Asked Questions

Frequently Asked Questions
DOCUMENTATION CENTER HOME
1. What's the difference between Literature Library and the Technical Documentation Center? 2. Where can I find release notes? 3. How do I find an EDS file for my product? 4. How do I find a certificate, such as a Declaration of Conformity? 5. How do I find a publication in another language?
6. How can I obtain a previous version of a technical publication? 7. Where can I find product drawings and wiring diagrams? 8. Where can I find documentation for machine safety functions? 9. Where can I get an answer to a technical question? 10. What other resources are available to help me with your products?

1. What’s the difference between Literature Library and the Technical Documentation Center?

Literature Library provides access to all commercial and technical documentation for our products, services, and solutions. You can search the library by product name or other keyword, catalog number, publication number, or publication type. Use the filters on the search results page to find the publication you need.

BROWSE LITERATURE LIBRARY

The Technical Documentation Center organizes technical documentation by product line. For example, servo drives, controllers, circuit breakers, or software. Select a product line to find links to documentation, such as technical specifications, installation instructions, getting started guides, and manuals. This gives you access to essential documentation without the need to search Literature Library.

EXPLORE TECHNICAL DOCUMENTATION CENTER

2. Where can I find release notes?

Check the Product Compatibility and Download Center (PCDC) for your specific product version to view release notes.

Find Release Notes in PCDC

3. How do I find an EDS file for my product?

EDS archives in the Product Compatibility and Download Center maintain a history of revisions as well as the most up-to-date versions of Rockwell Automation DeviceNet and ControlNet EDS files.

FIND EDS FILES

4. How do I find a certificate, such as a Declaration of Conformity?

Browse certification documents via the Technical Documentation Center by selecting a product line.

EXPLORE TECHNICAL DOCUMENTATION CENTER

Or, go to our Product Certifications page to search by type of certification.

FIND PRODUCT CERTIFICATIONS

5. How do I find a publication in another language?

Access translated publications on the Technical Documentation Center by using a country site with your chosen language. 

EXPLORE TECHNICAL DOCUMENTATION CENTER

Or, search for the publication in Literature Library, then use the language pull-down on the results page to view which publications are available in that language.

BROWSE LITERATURE LIBRARY

6. How can I obtain a previous version of a technical publication?

To obtain a previous version of a manual, you must have a contract for the associated product. For complete instructions, refer to Knowledgebase Technote, How to obtain previous versions of technical publications (old manuals)

.

FIND ANSWERS IN KNOWLEDGEBASE

7. Where can I find product drawings and wiring diagrams?

Find and download 3D or 2D drawings, product photos, wiring diagrams, and more with our Product Configurator. Search by catalog number or keyword.

LAUNCH PRODUCT CONFIGURATOR

8. Where can I find documentation for machine safety functions?

Safety Function Documents provide guidance for specific safety functions that are based on functional requirement, equipment selection, and Performance Level requirement. Search for a document by common applications, or by products and safety ratings standards.

GET SAFETY FUNCTION DOCUMENTS

9. Where can I get an answer to a technical question?

Browse our Knowledgebase of questions and answers on a variety of products and technologies.

FIND ANSWERS IN KNOWLEDGEBASE

10. What other resources are available to help me with your products?

In addition to our technical documentation, we offer a variety of tools and resources for a more productive experience with our products.

  • Access product selection and configuration tools
  • Find product lifecycle status
  • Explore resource libraries
  • Learn about product services
  • Find release notes, EDS files, and other product-related downloads
LEARN ABOUT OUR TOOLS
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