Course Purpose
This course teaches the skills and explains the attitude that is necessary for creating an accountable organization while also providing managers with the skills to effectively delegate work to others. In today’s business climate, it is more important than ever for team members to hold themselves accountable; organizations depend on individuals and teams to implement actions that align with the values, competencies, and strategies of the organization. These values, competencies, and strategies must be demonstrated by every member on a daily basis.
While the term “accountability” is commonly heard, there is often a great deal of confusion about what this word means and to whom it applies. Delegation is an overlooked and undervalued tool that managers can use to complete an ever-increasing list of work responsibilities. There is often confusion about the true meaning and nature of delegation. In discussing the definition, students begin to realize that delegation is about assigning meaningful tasks that can challenge employees and provide them with opportunities to build their skills. They recognize many benefits to delegation; However, there are many barriers as well. Certain patterns in thoughts and beliefs may hinder managers from delegating as often as they should.
