Troubleshooting the FT Historian (OSI PI) Extractor

Use a yml Lint site to validate your yml file.

Look at the log file in the logging folder (as configured in the configuration file) for any error messages. You can find the log file in the following location: C:\Cognite\logs\log.txt.

Double-check your PI servername and, if necessary, the username, password. You may need quotes around username, password, servername.

Double-check that all references to dataset and pipeline IDs are correct.

Double-check that the client ID and secret in the on-prem configuration file is correct.

If you start the extractor but the dataset remains empty (no linked timeseries), this may be because the timeseries already existed before the extractor ran successfully and those timeseries are not linked to the dataset. Try one of the following: