Cannot borrow an activation

Possible cause and solution:
  • Some
    Rockwell Automation
     products do not support borrowed activations.
    Verify that the product supports borrowing. See the product documentation for details.
  • The activation location is not defined.
    Define the activation location using the following steps.
    1. From the
      Borrow Activations
      page, click
      I Don't See My Activation here
      . The
      Find Available Activations
      page opens.
    2. Click
      Update Activation Search Path
      .
    3. Click
      Add Server
      .
    4. Click the
      Browse
       button ellipsis to navigate to and select the server and click
      OK
      .
    5. Select the checkbox next to the server, and click
      Save
      .
    6. Under the
      Available activations
       list click
      Refresh Activations
      .
    7. Click
      Borrow Activations
      and try to borrow the activation.
  • The borrow term is incorrect.
    At the
    Borrow Activations
    page, select the activation and click
    Set Borrow Term
    and select a valid borrow term.
  • The
    Options
    file settings prevent borrowing.
    Click
    Advanced > File Access
    , and click
    Edit Options File
     to check if the EXCLUDE_BORROW or BORROW_LOWWATER keywords are configured to deny an activation from being borrowed.
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