- Extractors
- Analyze Data
Extractor not working as expected or failing
SCENARIO 8: Extractor not working as expected or failing.
Description
: Old extractors configured before the 1.1.0 release, not working as expected or failing with error - 'Client has not been granted scopes: IDENTITY'.Cause
: The IDENTITY scope was removed from the Auth0 token as a part of the 1.2.0 release as this scope is not required. It won’t affect the extractors registered after the FT DataMosaix 1.1.0 release.Solution
: This issue can be fixed for the impacted extractors by making a slight modification in the config.yml file. Follow the instructions:- Stop the running extractor.
- Open the config.yml file for the impacted extractor.
- Under the ‘# Information about CDF project’ section, find thescopessubsection.For the impacted extractors, there should be 2 values present under the scopes like below.scopes:- user_impersonation- IDENTITY
- Remove theIDENTITYvalue from the scopes.Once you remove theIDENTITYvalue,scopessection should look like:scopes:- user_impersonation
- Save the config.yml file.After saving the file, you can run the extractor and it should work as expected.
Provide Feedback