Diagnose a problem with a device
⟩ Diagnose a problem with a device

Diagnose a problem with a device

Use
Device Diagnostics
 to diagnose a problem. Diagnostics is disabled when:
  • You are operating offline.
  • An Identity mismatch exists.
To diagnose a problem with a device
  1. On the tab for the device, select
    Device Information
    .
  2. In the
    Device Information
     view, select
    Diagnostics
    .
  3. In
    Device Diagnostics
    , view the diagnostics for the device.
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