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Legacy Product Support

How We Support You Along the Path to Modernization
Legacy Support and Lifecycle Extension
Industrial Maintenance & Support Services
      • Overview
      • Asset Reliability Services
      • MRO Inventory Management (RAAMP)
      • Storeroom Management
      • Repair and Inventory Service Agreements
    • Overview
    • Asset Reliability Services
    • MRO Inventory Management (RAAMP)
    • Storeroom Management
    • Repair and Inventory Service Agreements
      • Overview
      • Installed Base Evaluation
      • Legacy Support and Lifecycle Extension
      • Modernization Tools
      • Modernization Services
      • FLEX Ex I/O to 1718 Ex I/O or 1719 Ex I/O
      • PLC-5 to ControlLogix Migration
    • Overview
    • Installed Base Evaluation
    • Legacy Support and Lifecycle Extension
    • Modernization Tools
    • Modernization Services
    • FLEX Ex I/O to 1718 Ex I/O or 1719 Ex I/O
    • PLC-5 to ControlLogix Migration
      • SLC 500 to CompactLogix 5380 Migration
      • VFD & Servo Drive Migration
    • SLC 500 to CompactLogix 5380 Migration
    • VFD & Servo Drive Migration
      • Overview
      • Application Support and Monitoring
      • Extended Warranty
      • Field Services
      • Industrial Repair Services
      • Equipment Remanufacturing
      • Remote Support
    • Overview
    • Application Support and Monitoring
    • Extended Warranty
    • Field Services
    • Industrial Repair Services
    • Equipment Remanufacturing
    • Remote Support
  • Workforce Development Training Services
      • Integrated Service Agreement
      • Lifecycle Services
    • Integrated Service Agreement
    • Lifecycle Services

Modernization of discontinued automation technology helps eliminate obsolescence risk as organizations move to smart manufacturing. You will get there, but you need support along the way. An Installed Base Evaluation™ provides you with a clear understanding of maintenance, repair and operations (MRO) inventory and product lifecycle stage, with recommendations to help you manage your inventory and increase uptime.


Know Your Lifecycle Stage

Identify and Reduce Automation Obsolescence Risk with Migration Planning

Balancing your modernization schedule against capital investment and regulatory demands can be challenging. As products approach the end of their expected life, the availability of parts and resources becomes more difficult to obtain. We provide online tools, product notifications, and full-service assessments, such as the Installed Base Evaluation™ with product lifecycle coding. These resources help you to identify potential risks across your enterprise. This analysis provides recommendations and opportunities for better storeroom and migration planning.

Our products are classified under one of four lifecycle stages:

  • Active: includes the most current Rockwell Automation products
  • Active Mature: products that are fully supported, but a newer product or product family exists
  • End of Life: the discontinued date has been announced and it is time to actively execute migrations and last-time buys
  • Discontinued: products that are no longer manufactured, but repair or exchange services may be available

Identify what lifecycle stage your products are in with our Product Lifecycle Status Finder.

Installed Base Evaluation
Installed Base Evaluation
Capability
Capability
Installed Base Evaluation
An Installed Base Evaluation™ makes it easy for you to collect and analyze critical performance information within your facility and across the enterprise.
Learn More

Legacy Support

Peace of Mind That Your Older Equipment Will Be Supported

As you develop your modernization plan, you need to account for older equipment. A modernization roadmap will help determine if you can eliminate your obsolescence risk at once, or whether you will need to mitigate the risk over time. If you do need more time and adopt a "phased migration" approach, we are there to support your legacy automation while you migrate. Legacy support can include repair and inventory service agreements, an Integrated Service Agreement and preventive maintenance, tailored to your needs and modernization timeline.

Related Tools and Services

  • Migration Tools
  • Consulting and Integration
  • Integrated Architecture Builder
  • Installed Base Evaluation
  • Repair and Inventory Service Agreements 
  • Modernization Services
  • ICS Triplex Legacy Product Support
Ready to talk to a Rockwell Automation consultant?

We offer industry expertise to help design, implement and support your automation investment.

Contact Us

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