Account Support Center
Frequently Asked Questions
Account and Profile Management
Rockwell Automation suggests that users create and maintain a single account. Using a company email address for your account helps us personalize your experience and connect you to products or services your company has purchased.
Rockwell Automation Applications require more information from you to perform more advanced features. Modals powered by your Account will request required information from you and store it in your account.
Some key fields are required for maintaining your account. You cannot remove Email Address, First Name, Last Name and Country from your account.
Still having trouble? We are here to help.
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Call the Support Center
Phone Support Hours Monday - Friday
08:00 AM - 05:00 PM EST
08:00 AM - 05:00 PM EST
Email Support Hours E-mails received during business hours are typically answered same day. After hours requests will be prioritized the business day.