Account Support Center
Account Support Topics
Sign In and Sign Out
If an account has not been accessed at least once within 13 months the account will be automatically deactivated. Once an account has be deactivated it cannot be reinstated. The user would need to create a new account. The new account can use the email of the previous account.
After 1 hours, your session will expire and will be prompted to log in again.
Single sign-on (SSO) is a user authentication method that allows users to log in to multiple applications with a single set of credentials. SSO can be used to access websites, applications, and other resources.
The user logs in to an application
The application verifies the user's credentials
If the credentials are valid, the application issues an SSO token
The token is stored in the user's browser cookies, session, or another secure storage method
When the user tries to access another application, the token is sent to that application
The application verifies the token from the system
If the token is valid, the application grants the user access
Benefits of SSO –
• SSO simplifies the authentication process.
• SSO improves the user experience
• SSO can improve security, and SSO makes it easier to enforce password security rules.